Refund policy

Thank you for shopping with KUFFYA!
We want you to love your experience with us. If you're not completely satisfied, we're here to help.


Returns

  • We accept returns within 15 days of receiving your order.

  • To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

  • To start a return, please contact us at:
    📧 support@kuffya.com
    Include your order number and reason for return.


Non-returnable items

  • Used or damaged items

  • Items without original packaging

  • Sale items or gift cards


Refunds

  • Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.


Shipping Costs

  • Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.


Need Help?

If you have any questions about returns or refunds, feel free to contact us:
📧 support@kuffya.com